Frequently Asked Questions
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There are thousands of dating sites that can help you find your soul mate. Lovendar does not help you meet a soul mate, instead Lovendar helps you nurture and grow your relationship after you have already met your soul mate.
There are many online sources that offer relationship advice and time-consuming content. On Lovendar, we select the content based on your passion points, appropriate for your age, stage of your relationship, family situation, gender, location, likes and interests. Here are some reasons we think Lovendar can help you keep your relationship on track:
It gives you more insight into what your partner needs because they leave feedback and post want they want.
It helps turn your differences into your new attractions.
It reminds you make time when you schedule is full.
It allows you to do the things you both enjoy.
It helps you explore each other and try new things.
It is easier than ever to make your partner fall in love with you and vice versa.
Above all, it supports you in your relationship - romantic dates, light-hearted dates, crazy dates, sexy texts, dramatic acts...whatever you're into without second-guessing about what your partner likes or wants. It helps achieve a more fulfilling and healthy relationship.
When your relationship is on track you can concur all.
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We want Lovendar to serve and help each couple reach ultimate level of compatibility and understanding in a way that really coheres with the culture of our time.
It's time for a change in the way we manage our love life, and Lovendar is doing its part by making the site better and better for its users. We're constantly building new features. Stay tuned for awesome new additions to the site, mobile integration, gift shop, video confessions, romantic stationary, sweepstakes, etc...!
And please help us spread the love by inviting your friends and talking about Lovendar. And use the feedback button to let us know what new features you’d like to see on the site.
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Lovendar helps committed couples make time for love and keep their memories alive. With Lovendar you can organize your love life through online reminders, romantic ideas, and galleries to store your precious relationship memories. In every relationship there are things to do and things to remember.
Things to do: When you join, tell us about yourself. Every other day our sophisticated algorithm called “Lovelink” selects cool new experiences, tips, date ideas and advice customized for you and specifically aimed at improving your love life for the better. All you have to do is Commit and Follow though.
Things to keep track of: You can upload albums, photos and videos of your experiences and precious relationship memories keeping them secure and safe from the public eye all in one place: your trips, romantic getaways, events, celebrations, important dates, birthdays, anniversaries, natty nights, intimate and romantic days and more. You can upload and save your love letters, poems and other memorabilia that you can take a picture of..
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Facebook.com - takes care of your social life.
Linkedin.com - takes care of your business life.
Lovendar.com - takes care of your love life.
It's that simple.
At Lovendar we believe: There is time for work and there is time for love. And there is no other time.
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Lovendar is right for you if you are in a committed relationship or have someone special in your life.
Lovendar is all about giving your partner the attention and love they deserve by making time for fun, creative, and consistent actions.
It's good for creative, outgoing people and people who aren’t that creative and outgoing. It’s good for people who are amazing at thinking of great ideas and people who have no ideas at all.
It’s good for people with lots of experience of charming and romancing and for people who have never romanced and never thought they would (until they found Lovendar, obviously.)
It’s helpful for those who can remember all important dates and people who forgets their own birthday.
If you're in a committed relationship, it's right for you. Try it and see.
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Five easy tips will help you to get the most out of Lovendar experience:
Tip 1. Complete your profile. Invite your partner to form a couple. The more information you provide the more customized and tailored your advice and dates will be. Check in every time you receive a notification... commit to the event you can do today and do it.. Have fun. Do it again.
Tip 2 . Lovendar is about consistent attention; it's about the two of you. Two, three little acts of love per week is all your need to stay on top of your relationship. Most couples have trouble not due to lack of intention, but lack of time and ideas.
Tip 3. Have a good time. Do something you would never do. Do things that do not cost money – those typically provide best results. It's about connecting with your partner through spending quality time together.
Tip 4. Five minutes a day – can make a lasting change in your relationship. Lovendar will remind you to make time for love and will do all the work. Just follow through.
Tip 5. Keep a journal of your experiences and dates. Add photos, albums, upload memorabilia, input your important dates such as first kiss, first date, first night, share your notes with your partner, update your wish list with the gifts you want, keep everything related to your relationship in one secure and private place where the two of you can enjoy and grow your precious relationship for years and years never having to worry about keeping track of the boxes and the drawers full of precious moments.
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Being in beta means that our site is new and we're still ironing out the kinks. We're looking for lots of feedback about how to improve the user experience. Please don't hesitate to use the feedback button to let us know about bugs in the system and new features you'd like to see added.
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Expressive writing in journals can expose misconceptions in thinking that might otherwise go unnoticed. It can allow both partners to find and resolve these misconceptions. The ability to define problems and present a reasoned solution also can be enhanced. Partners may improve their relationship for the better when they both use journals. Documentation of what you think and do can become a powerful tool for seeing, understanding, and keeping track of your own relationship.
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We tried to design a profile that would allow you to tell your partner something about yourself to help them get to know you even better without an uncomfortable dialog. We also wanted to make sure that when you plan a gesture or a date – you will be able to keep the element of surprise.
In our view, things like eye color, restaurants, foods, sizes, designers, colors and more are essential things to know when you are shopping for a gift or planning a date and do not want to get it wrong. We want your profile to focus on characteristics that will enhance the process of romancing. Most people say, it is not romantic if they have to ask for it. The more information you provide – the better your experience will be.
And what about those twelve-something year ago romances that suddenly come back? The minute you form a couple with your partner on Lovendar, things get immediately back on track!
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When you commit to an alert, our algorithm ”lovelink” learns your patterns; there's no magic here. We take all the data you give us -- your rating of different events, your profile information, and other preferences you both have given us and plug that info into an algorithm designed to recommend events both of you might like. The algorithm uses obvious information and over time it will also be based on how you use Lovendar. For example, if you always delete water activities or sushi dates, we're going to send you fewer water activities and sushi dates. The algorithm will evolve over time as we try to make it work better for you as a couple.
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It's the place on our site where [great romance ideas, tips and advice is available for you to view, follow through on and rate][reminders]. The reminders are designed to be custom tailored and produce even better recommendations when rated by you.
Numerous studies have shown that little but consistent loving gestures produce a long-lasting result on regular basis and have a more positive impact on a relationship than infrequent yet dramatic romantic acts.
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Every other day Lovendar generates a new event of which you will be notified by email. The day you receive the alert is the day you need to follow through. Follow the link in the email. From the inside of your account you have the event widget that helps you view events that are due today.
You can skip an event, send it to moderation or commit to it by clicking on I'm on it! When you find an event you know you can do now or today, click I’m on it.
I'm on it! - ensures that you have selected this gesture and will complete it today. Clicking it also awards you with virtual points, creates feedback request, goes to your history and generates next recommendation.
Skip - allows viewing next alert one at a time until you find the one that you can and will make time to do today.
Flag - our staff is notified that there is a flagged event in the system, and we may review or remove it if it violates our Terms of Use. You can leave your comments as to why your flag it. We greatly appreciate your feedback!
When following through on Lovendar alerts, observe the way your partner receives it and rate events based on whether your partner liked or disliked it on the scale 1-5. The more ratings you provide the higher Lovendar prediction quality becomes. Little things do add up. Have fun and enjoy a happier relationship!
The magic of an amazing relationship lies in putting in the time and following through!
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If you do not commit to the alert, your due events remain unchanged. In order to make it work for you and improve your selections as well as your relationship, you need to interact with the system regularly and follow through on every alert.
Committing to events and leaving feedback is the best way to experience and live your relationship to the fullest.
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Commit to the things you can do today. The best way to follow through is to make time and do it now. Most gestures we recommend do not take more than 5 minutes of your time. Do those events that require more time - when you have the time. And remember to have fun, and do it again!
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Lovendar is designed to encourage both partners to equally contribute to their relationship. All you need to do is be consistent and do your part. What goes around – comes around.
Keep at it and you will be able to see the improvements and positive changes in just a few weeks.
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- Make time
- Do it today
- Be on time
- Don't over-think it
- Have fun!
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As of now, we are live in the United States only. So if you are located in the US and speak English, please help us grow by inviting your friends to join and to invite their friends.
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We do not store videos files on our site, we accept links to videos hosted on most top rated video sharing services. Simple add the link to the video and we’ll upload it.
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You can check out the Beta site for free, including:
Filling out your profile
Creating albums, Uploading photos and videos
Receiving Romance Planner Reminders
Reviewing Events and Activities
Accessing your partner’s profile
Keeping a blog or a journal of your relationship
Browsing wish list in a gift shop and adding to your own with ability to buy on the spot.
Checking out Lovendar will give you a sense of things and help you decide if it's for you.
Additional services will be available for paying subscribers. Coming soon.
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Beta is free for everyone. But the premium services are coming soon offering a subscription box delivered monthly with all the physical materials plus knowledge-based content to really engage with your partner. Each month features a new theme-based box filled with activities, knowledge, and experiences for making your great relationship awesome!
Great for newlyweds, dating couples and couple in a long term relationship! Everything in the box is for both partners.
The cost of a premium subscription depends on how many months you sign up for. We charge less than a cost of one dinner to help understand and rekindle your relationship.
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Above all, we will introduce a subscription model because we need to cover the cost to operate the site and improve it for our customers. When users are paying, they are more committed to really using the site, which means that you have made a conscious decision to make your love life better and you have a stake in it.
Making Lovendar a pay service also discourages nosy folks from joining.
At Lovendar we believe that the site is offering something of real value - an innovative way for people to organize their love life, grow it and keep it on top of their priority list.
We will do everything we can to keep the price of subscribing low.
If we can keep one more couple happy, and one more child in a happy, two-parent household - we have accomplished our goal.
Research shows:
Children raised in stable, two-parent families have an overall higher standard of living, receive more effective parenting, experience more cooperative co-parenting, are emotionally closer to both parents, and are subjected to fewer stressful events and circumstances (Amato, 2005).
A 1991 analysis summarizing the results of ninety-three studies conducted over three decades confirmed that children with divorced parents are worse off on measures of academic success (school grades, scores on standardized achievement tests), conduct (behavior problems, aggression), psychological well-being (depression, distress symptoms), self-esteem (positive feelings about oneself, perceptions of self-efficacy), and peer relationships (number of close friends, social support from peers) (Amato & Keith, 1991)
So when we think about our future and our next generation, we need to think about our happiness and ways it impacts others.
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This feature is still in development and you will be notified when it becomes available. Basically, we'll send you a $100 check to reward you for being active on Lovendar, and particularly for inviting other people to join. Get 1,000 points and we send you $100. To learn how to earn points, you’ll be able on your home page and you'll get prompted to do the stuff that gets you points. Hint: The fastest way is definitely to get all your friends to subscribe. Just saying.
Also note that we reserve the right to reduce or change your points score at any time and/or to not provide date rewards, for example if you try to gain points by emailing non-valid email addresses (including but not limited to emails to yourself or dead email addresses).
Also check virtual points
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You can get your friends to join Lovendar by inviting them. They'll love it! You'll have fun conversations over brunch about your Lovendar experience. Maybe you'll even hear someone saying, "Oh, that's so Lovendar of you"
You can invite friends using the Invite Friends link on your home page. We currently let you invite friends using Facebook, Twitter, AOL, Yahoo, Hotmail, Gmail or individual emails.
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We protect our users’ information with outmost dedication to security and strict data encryption policy.
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To tell us about possibly inappropriate content, you can click on the flag icon. The flag icon can be found in event widget with each suggested alert. We review flagged content and try to take care of the issue.
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By default, your profile information is private and unidexable by Internet search engines and thus viewable only by your respective partner logged into Lovendar.
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Users on Lovendar are constantly searching for and subscribing to receive great ideas for activities, gifts and events. Our site has a database of quality vendors providing various goods and services that our users can choose from with a single click.
If you are in our database and your establishment, service or products are wanted, people will select it. It’s an awesome, organic way to advertise, and for now, it's free. In return, we ask that you please spread the love and talk about your Lovendar experience with others.
To learn more about how to become a vendor, please contact us.
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Yes. We want to build partnerships with services that will help make the Lovendar experience better for our users. And we want to build partnerships with people who can share the Lovendar experience with lots of people.
If you have an idea for a partnership, contact us
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We welcome and encourage any and all feedback. Just click here and let us know what you think.
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Our apologies. Please get in touch by contacting us and we'll do our best to help.
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To make sure Lovendar messages aren't sent to your spam or junk folder, try adjusting your filters to always receive emails from trusted email domains like Lovendar.com
Below is the list of providers with simple instructions on how to add a domain to your safe senders list. If your email provider is not listed here, ask them directly.
For Gmail:
- Click the Create a filter link (next to the Search the Web button at the top of any Gmail page).
- Type "lovendar.com" into the From field.
- Click Next Step.
- Check the box next to "Never send it to Spam". If you'd like to apply this filter to messages already in Gmail, select the box next to "Also apply filter to X conversations below".
- Click Create Filter.
For Hotmail:
- Click Options and then More Options.
- Under Preventing junk email, click "Safe and blocked senders".
- Click Safe senders.
- Type "lovendar.com" and click Add to list.
For Outlook:
- Click Actions, then click Junk E-mail, and then click Junk E-mail Options.
- Click the Safe Senders tab.
- Click Add and type "lovendar.com".
- Click OK and then click Apply.
For Yahoo!Mail
- Click the Options link at the top of the page.
- Click Mail Options.
- Click Filters on the left and then click the Add + button.
- Type "LinkedIn" as the Filter name.
- Next to sender, select "Contains" and enter "@lovendar.com" in the second box.
- In the section under "Then deliver mail to the following folder", select Inbox.
- Your new filter will save when you navigate away from the page.
To make sure you get password reset messages, you can add Lovendar as a contact in your email address book.
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To make sure you get password reset messages and other important account notifications, you can add Lovendar as a contact to your email address book by clicking here. Otherwise use the links below to add "admin@lovendar.com" as Lovendar's contact email address or ask your email provider or company email administrator how it can be done.
- AOL
- AT&T
- Comcast (or contact Comcast customer service)
- Gmail
- Hotmail
- MSN (same as Hotmail)
- Outlook 2003
- Outlook 2007
- Outlook 2010
- SBC (same as AT&T)
- Yahoo! Mail
Learn more if you're not getting messages from Lovendar Customer Service.
Note: The admin@lovendar.com address can't be used to send emails to Lovendar Customer Service.
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You should get an automated response email from Lovendar Customer Service after you ask for help with your password or contact us through Help Center.
If you don't see an automated response:
- Look in your email account's junk or spam folder.
- Check other emails addresses associated with you Lovendar account.
If you can't find the automated response we sent, you may need to adjust your email settings:
- Temporary turn off any spam or junk mail filters.
- Add Lovendar.com as a trusted email domain in your emails's address book.
- Add Lovendar.com as a contact (for password reset messages)
After adjusting your email settings:
If you contacted us through the Help Center:
- Go to the Help Center and submit your inquiry again.
For password help:
- Click Forgot password again.
- If you still don't see a password reset message from us, click Forgot password again and enter a different email address.
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Possible reasons why you may not have received a verification email include:
Bulk or Junk Folder
Verification emails may be filtered directly into your email program's bulk or junk mail folder. Your ISP or corporate domain may be configured to deliver commercial mail to this folder by default. If you do not find the email in this folder, try adding this email address to your safe sender list: "admin@lovendar.com".
Note: Once you have added the email address to your safe sender list, please request another verification email to be sent to that address.
Blocked or Bounced Address
If you tried to verify a specific email address but did not receive the verification email, your ISP or corporate domain may have blocked the email. Try adding Lovendar.com as a trusted email domain. Although Lovendar.com averages a very low block rate of around 3%, it is possible that your email address may be part of that 3%.
If you still have not received any Lovendar.com emails, try registering an alternative email address or get help.
Role Address
Because multiple people may have access to a role email address, it is best to use a personal email address for your contact and billing address. Some role addresses can be verified, but many cannot.
Typo
Check to make sure the email address is spelled correctly. If not, verify the address with the correct spelling.
Note: If our verification system does not recognize the email, which means that you have register with an incorrect email initially, try registering with the correct email again.
Contact Help
To request assistance with receiving your verification email:
- Log into your email account with the address you would like us to verify.
- Create an email with the following Subject line: "Verify for [insert your Lovendar.com email]".
- Send the email to support@lovendar.com
Our support team will contact you to resolve the issue as soon as possible.
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Every month, you'll receive a box filled with fun 4 - 5 products and samples from luxury brands designed to enhance your relationship and add variety to your love life. Each month will include one of the following components: COMMUNICATION, INTIMACY, ROMANCE and RECREATION.
Each component includes surprises that consist of a different mix of product types, including skincare, fragrance, body, and hair care, bath, games, music, digital content, foods, aphrodisiacs, romance, and more. All samples are generously sized, with enough product to allow you to discover if they're right for you and your partner.
You'll also want to take advantage of Lovendar.com, which is packed with all the online tools to help proactively plan romance: purchase gifts, book vacations and adventures, plan a night out or get the advice and tips you need, including expert articles, customized suggestions, and access to your partner's detailed interests and passion points.
By using it together, you'll gain access to each other's favorite foods, designers, drinks, pizza toppings, breakfast meals, ring and clothes size, recipes, and literally everything you need to proactively and easily plan romance without an uncomfortable dialog.
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Check your order confirmation for an estimated shipping date. Your first Lovendar Box will arrive the month after you place your initial subscription order. For example, if you place your order in April (between 4/1 and 4/30), you'll receive your first box in May.
All Lovendar Boxes ship from Chicago facilities by the 10th of every month; your Lovendar Box will arrive an estimated 5-10 business days after it's shipped.
Lovendar only ships to USA residents. We do not ship to Alaska or Hawaii.
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We charge shipping fees for the monthly Lovendar Box. And that's it!
There are NO handling or cancelation fees. You can cancel any time! NO strings attached.
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When you place your order for the monthly membership, you will be billed for your first Lovendar Box immediately. For the months to follow, you will be billed on the first day of each month.
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All annual subscriptions automatically renew at the end of each 12-month period, so that you'll never miss a Lovendar Box (except gift subscriptions - see next question for details)! You can opt out of auto-renewal at any time from within your account.
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If you have a gift subscription, it will be terminated after you receive your Lovendar Box in the last month of your subscription (i.e. if you have a 6-month gift subscription, it will be canceled after you receive your 6th box). After you receive your last box, you can re-subscribe and become a regular recurring subscriber. Just go to Lovendar.com/join
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Monthly members can cancel their Lovendar Box membership at any time. There are no cancellation fees. Simply log into your Account and go to Settings and find 'Unsubscribe' under Settings. Click 'Unsubscribe' to cancel. You can also contact us to cancel.
Yearly subscribers and gift subscriptions are discounted products and are not eligible for cancelations. However, they may choose to opt out of auto-renew by clicking the 'Opt Out of Auto Renewal' link on their Paypal Account page. This link is available during the final month of your annual subscription. This will prevent your annual subscription from automatically renewing at the end of the year.
Re-billing occurs on the first of each month after you receive your first Lovendar Box. If you would like to cancel your subscription, make sure to send in your cancellation request before 12 AM Eastern Standard Time on the last day of the month, otherwise you will continue to be billed for the next month.
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We hope you do! But if you don't, or there are damaged contents please tell us! Feedback is important to us and we promise to respond and replace the items - no questions asked.
You can also return the Lovendar Box within 30 days from the day we ship the Box (without tempering with the contents) and we will issue a complete refund! However, if the contents have been tempered with, or the Lovendar Box is returned past the 30-day period, we will be unable to issue the refund.
Every month is a different experience you will discover. There is something in Lovendar Box for everyone, so do not rush to cancel, give us a chance to bring you the things you do like.
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We won't leave you high and dry! Lovendar Box and Lovendar.com will contain the detailed information on how to get the most out of your experience.
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Unfortunately, we are not able to guarantee that your Lovendar box won't contain any specific products or ingredients. Because we take allergies seriously and we don't want to over-promise and under-deliver, we can no longer accommodate allergies. We understand if that makes it hard for you to begin or continue our service, but we hope you'll stick with it and we encourage you to give the occasional trouble products away to a friend!
If you do have known allergies to certain products/ingredients, we highly suggest that you first check the product's ingredients before you use it.
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We strive to be an environmentally responsible company, and have introduced recycled packaging and many organic and all-natural products. Unfortunately, we cannot promise to deliver only eco-friendly products at this time.
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You can gift a Lovendar Box experience for 1 month, 3 months or a full year.
1) Purchase a gift option.
2) Your gift recipient receives a gift email with instructions on how to redeem their gift.
3) Once your gift recipient redeems their gift card, Lovendar Box arrives every month (starting the following month after their gift card is redeemed) for the duration of your gift period.
Spread the love!
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You can sign up for a monthly or an annual recurring Lovendar Box subscription.
1) Sign up on Lovendar.com or from within your account under Settings-> Membership.
2) A Lovendar Box full of activities and fun products arrives every month (starting the following month after subscription purchase)
3) Checkout member exclusive digital content for your Lovendar Box on our website!
4) Spend more quality time together and indulge each other.
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Select from monthly or annual memberships. You can also gift a Lovendar Box to someone special for 1 month, 3 months or a full year.
